I’ve not heard any reporting that it isn’t working and I know someone taking basically this route in, it’s sending them through my area, then south, and back up on 26 despite coming from the North. So it seems this is still the main path in and out. If your family can get out, it’s probably best that they do if they have somewhere to go. Depending on where they are it might be weeks or longer before power, water, and basic utilities are even coming back online… if that for some areas. This is gonna be years of clean up. Some of these little towns may literally never come back. The state patrol has announced that all roads in west NC should be considered closed for everything except emergency vehicles and supplies.